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RESERVATION POLICY
-YOU ARE RESPONSIBLE FOR ALL THE SEATS RESERVED.
-A CREDIT CARD (or Pre-payment) IS USUALLY REQUIRED TO HOLD A RESERVATION. WHEN YOU ARRIVE YOU WILL PAY FOR YOUR RESERVATION AT THE BOX OFFICE. TO SPEED UP ANY LINEUP, ONLY CASH IS ACCEPTED AT THE BOX OFFICE.
-NOTHING WILL BE CHARGED TO YOUR CARD IF EVERYONE ARRIVES FOR YOUR RESERVATION ON TIME. YOU CAN ALL PAY INDIVIDUALLY.
-YOU WILL BE CHARGED FOR ANY UNPAID RESERVATIONS YOU HAVE MADE (ie PEOPLE WHO DON'T SHOW UP OR ARE LATE).
- 24 HOURS NOTICE IS REQUIRED TO CANCELL YOUR RESERVATIONS OR ANY PART OF IT. WE RESERVE THE RIGHT TO CHARGE YOU IF LESS NOTICE IS GIVEN.
-Pre-PAID RESERVATIONS AND DEPOSITS (ie LARGE PARTIES, INVOICED OR SPECIAL SHOWS) CANNOT BE CANCELLED OR REFUNDED.
-RESERVATIONS FOR GROUPS OF 8 OR MORE CAN NOT BE CANCELLED. YOU CAN REDUCE YOUR RESERVATION BY A MAXIMUM OF 2 PERSONS IF 24 HOURS NOTICE IS GIVEN.
-YOU CAN INCREASE YOUR RESERVATION AT ANY TIME AS LONG AS THERE IS ROOM AVAIALBLE.
-ALL RESERVATIONS (AND TABLES) ARE ONLY HELD UNTIL 15 MIN PRIOR TO ALL SHOWTIMES. AFTER THIS TIME WE RESERVE THE RIGHT TO SELL THE SEATS TO ANY OTHERS THAT WALK IN, AND YOU WILL STILL BE CHARGED. A CHANGE IN YOUR PARTY SIZE MAY AFFECT YOUR SEATING ARRANGEMENT.
OTHER INFO TO SPEED UP THE LINE-UP (FOR SHOW ONLY RESERVATIONS)
- ONLY CASH IS ACCEPTED AT THE BOX OFFICE.
- IF YOU ARE A LARGE GROUP PLEASE TRY TO PAY ALL TOGETHER IF POSSIBLE
- YOU WILL BE GIVEN A RESERVATION # , MAKE SURE EVERYONE IN YOU PARTY REMEMBERS THIS # AND MENTIONS IT AT THE BOX OFFICE.
Please call us and speak to Jason if you have any questions about our reservation or cancellation policy 613 233-8000 (Ottawa). |
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